Terms of Service

Agreement to Terms

By accessing or using Simplio, you agree to be bound by these Terms of Service. If you do not agree, please do not use the service.

Description of Service

Simplio is a client tracking tool that helps you manage client relationships and follow-ups. We provide web-based software accessible via your browser.

User Accounts

To use Simplio, you must create an account with a valid email address. You are responsible for:

• Maintaining the security of your account
• All activity that occurs under your account
• Notifying us of any unauthorized access

Acceptable Use

You agree not to:

• Use the service for illegal purposes
• Attempt to gain unauthorized access to our systems
• Interfere with the service or other users
• Upload malicious content
• Violate the rights of others

Your Data

You retain ownership of all data you upload to Simplio. By using the service, you grant us a license to store and process your data to provide the service. See our Privacy Policy for details on how we handle your data.

Payment and Billing

Paid plans are billed monthly. Prices are in USD. You authorize us to charge your payment method on a recurring basis. You can cancel anytime, and your plan will remain active until the end of the billing period.

Refunds

We offer a 30-day money-back guarantee on paid plans. If you are not satisfied within the first 30 days, contact us for a full refund.

Service Availability

We strive for high availability but do not guarantee uninterrupted service. We may perform maintenance that temporarily affects availability. We are not liable for any downtime or data loss.

Modifications to Service

We may modify, suspend, or discontinue any part of the service at any time. We will notify you of significant changes that affect your use.

Termination

You may terminate your account at any time through your account settings. We may terminate accounts that violate these terms. Upon termination, your data will be retained for 30 days, then deleted.

Disclaimer of Warranties

The service is provided “as is” without warranties of any kind. We do not warrant that the service will be error-free or meet your specific requirements.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the service.

Changes to Terms

We may update these terms from time to time. We will notify you of material changes via email. Continued use of the service after changes constitutes acceptance.

Governing Law

These terms are governed by the laws of the jurisdiction where our company is registered, without regard to conflict of law principles.

Contact

Questions about these terms? Contact us at legal@simplio.io.