Privacy Policy
Last updated: December 2024
Overview
At Simplio, we take your privacy seriously. This policy describes what data we collect, how we use it, and your rights regarding that data.
What We Collect
Account Information
When you sign up, we collect your email address. This is used for authentication and to send you important notifications about your account.
Client Data
You may store information about your clients in Simplio, including names, email addresses, notes, and follow-up dates. This data is yours and we only process it to provide the service.
Usage Data
We collect basic usage data to understand how the product is used and to improve it. This includes page views, feature usage, and performance metrics. We use privacy-focused analytics (PostHog) that does not sell your data to third parties.
How We Use Your Data
We use your data to:
- Provide and maintain the Simplio service
- Send you important account notifications
- Improve the product based on usage patterns
- Respond to your support requests
Data Storage and Security
Your data is stored securely using Supabase, which provides enterprise-grade security. All data is encrypted in transit (HTTPS) and at rest. We maintain regular backups to protect against data loss.
Data Sharing
We do not sell your data. We do not share your data with third parties except:
- Service providers who help us operate (hosting, analytics, payment processing)
- When required by law
- To protect our rights or safety
Your Rights
You have the right to:
- Access your data
- Export your data
- Delete your data
- Correct inaccurate data
To exercise these rights, contact us at privacy@simplio.io or use the settings in your account.
Cookies
We use essential cookies for authentication and session management. We use analytics cookies to understand usage patterns. You can disable non-essential cookies in your browser settings.
Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or in-app notification.
Contact
Questions about this policy? Contact us at privacy@simplio.io.